Returnd policy

Return & Refund Policy

Due to the intimate nature of our products, we prioritize hygiene, safety, and customer protection. Please read our return policy carefully before placing your order.

✅ Eligibility for Returns

We accept returns within 24 hours of delivery only if:

• The item is unused and in its original packaging as received.
• The item was delivered in error, damaged, or defective upon arrival.

❌ Non-Returnable Items

For hygiene reasons, we do not accept returns on:

• Used items
• Torn packaging
• Items not reported within 24 hours of delivery

�� How to Initiate a Return

1. Contact our support team via WhatsApp or email within 24 hours of receiving your order.
2. Provide your order number and clear photos of the item (if damaged/defective).
3.  Our team will guide you on how to return the item safely.

�� Who Covers Return Shipping?

• If we sent a wrong or faulty product, we will cover return shipping.
• If you’re returning for personal reasons (change of mind, colour preference etc ), you will bear the return shipping cost.